Mr. Anderson,
I write to you today with sincere gratitude and appreciation in regards to the level of support your team supplied on the recently installed systems on my job-site. We engineered, fabricated and installed the connection points of the lifeline systems completely wrong. Upon arrival of Flexible Lifeline Systems we were upside down and did not even know it. With guidance and patience your team assisted in getting it corrected. Not only were we able, as a team, to get it corrected, we also met the original schedule. The knowledge and professionalism of the installer smoothed every hurdle. A very special thank you goes to the creative thinking of your project manager, it was the difference between win or lose. Jamie, thank you.

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