Flexible Lifeline Systems Quality Policy

It is the Policy of FLEXIBLE LIFELINE SYSTEMS to provide our Customers with quality products that meet or exceed their requirements and/or the requirements of recognized industry standards and to continually improve the effectiveness of our Quality Management System. We accomplish this by adhering to procedures and monitoring quality objectives that recognize customer satisfaction as the primary goal.

ISO 9001:2015 Certified

Flexible Lifeline Systems supports and maintains a quality management system compliant with the rigorous requirements of the ISO 9001:2015 standard. These standards require an organization to:

  • Demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
  • aim to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
customer testimonial FLS has always completed our projects on time or ahead of schedule, even if we have to change things around on them. FLS has wonderful customer service and a fantastic product. The personnel are always on top of everything in a very timely matter. The knowledge of their employees is very beneficial to any company. The product works with ease. The best part is that its very user friendly. I would recommend their product and service to anyone.

~ Brian – Jane Lew, WV

Benefits of ISO 9001 Requirements

All Requirements Met

All Requirements Met

We focus on understanding customer requirements and expectations, and make sure our products will meet both customer requirements and industry and regulatory standards.

Consistent Quality

Consistent Quality

We follow standard procedures in all operations to ensure consistent quality results, and we monitor suppliers to ensure raw materials and products used in our system meet all requirements.

Employee Excellence

Employee Excellence

We ensure our employees are properly trained and execute the functions they perform at the highest level.

Ongoing Quality Assurance

Ongoing Quality Assurance

We analyze issues that occur to correct the root cause and continually improve the effectiveness of our processes.

Long Term Partnerships

Long Term Partnerships

We are 100% focused on customer satisfaction and creating long term relationships. When you partner with FLS, you can rest assured that your fall safety concerns are covered.

ISO 9001:2015 Certificate of Registration

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