Our reputation speaks for itself. The testimonials below are just a small sample of the feedback we’ve received from our many satisfied customers over the years. With hundreds of years of combined industry experience, we stand behind our work and strive to exceed our customer’s expectations.
Wow! Three days ahead of schedule. Fabulous!! Thank you for being such a pleasure to work with. I have had nothing but positive experiences with all of the people at FLS during this process. Especially when there was confusion on our end…FLS was very patient. Thank you!!
Would absolutely recomend FLS! Great customer service
The crew did a great job, were very professional and easy to work with. The project was completed exactly on time. FLS responded to my questions and comments in a very timely manner.
The installers provided great information, training, and helpful tips. The installed products seem good quality, but the system is not in service for daily use yet. Very likely to recommend!
Project Went Well Overall
Wade has done an incredible job adjusting components and systems where installation didn’t work as designed. There was some lag in completing personnel requirements at the beginning of the project but it is now resolved. Very likely to recommend!
FLS employees are very knowledgeable and conscientious. they worked diligently to get the job completed and to be sure our employees understood the purpose and how to use the fall protection equipment.
I think overall very good.
We did have a small misunderstanding on responsibilities on part of our install but PM fixed. Sales & Project Management, Engineering & Design, Installation & Products – 4 Star Overall.
Everything went according to plan with no unexpected issues. FLS supplied very detailed drawings. Installation went quicker than anticipated.
Very Likely to Recommend
FLS has been engaged in this project since the very beginning.
“It has been a little over a year since FLS installed our overhead fall protection systems. The system is awesome and technicians still tell me it’s cool! When I train someone, I always say look up, everything in yellow is part of our fall protection system. It is said that the people make the company – FLS is a true testament to this. Their fall protection specialists are knowledgeable and experienced in their field and it shows in their work.” Frank (United Airlines) “FLS’ installation superintendent and his team did an excellent job. He communicated well with SDI. He kept us up-to-speed with the progress. He was thorough and worked well with the technicians who will be using the system. If all of your field superintendents are even half as good as him, then you should be promoting the installation portion of the product as much as the product itself. A person can purchase a great product, then struggle to get it installed. That was certainly NOT the case here. He and his team were easy to work with.” Joe – Butler, IN “I just wanted to recognize the guys the for a great job installing the catwalk and being very cooperative and easy to work with. The catwalk looks great and the guys are eager to start using it.” Andy – Woodbury, MN “In today’s work environment it is sometimes very hard to find people who really care and enjoy what they do. It has been a little over a year since FLS installed our overhead fall protection systems. One of our major projects was Bldg 770, Bay 2, our narrow body A/C hanger. With the intense and professional help and attitude of Flexible’s System Specialist, this became a reality. Every project like this has to start somewhere, somehow. FLS set the stage for success at the beginning of the project, a prime example of what makes them the best at what they do. Everyday questions from our staff and myself were relentless, but the FLS specialist never failed to deliver. Our questions were answered in a timely manner, and extra site visits were made when called upon. This system is awesome, and technicians still tell me it’s cool! When I train someone, I always say, lookup, everything in yellow is part of our fall protection system. It is said that the people make the company – FLS is a true testament to this. Their fall protection specialists are knowledgeable and experienced in their field, and it shows in their work. If we ever install another system, the 1st call will be to FLS.” Frank – Illinois “I want to thank you for sending out a real top notch installer. It’s not often I write to a company to talk about the help, but your FLS installer did an exceptional job on our project. He’s all about business and making do with what he’s got to work with. His equipment broke down on Thursday/Friday and he was here on the weekend working and making it happen. He never complained. You will never have to question this young man’s integrity… he’s a real hard worker with grit and stays focused on the work. He has done an excellent job in representing your company in the manner in which he carries himself professionally and in the knowledgeable way he responded to AECOM’s questions and in addressing their concerns. I will make it a point to recommend FLS for all my future projects requiring fall protection systems.” Mary – Kahului, HI “Thank you and your superintendent for an outstanding job! He did a superb job the entire time he was here…super training (the employees are still talking about it).” Art “Good service overall – all employees are great to deal with.” Andre – Houston, TX “Project Manager and Installer are professionals.” Don – Auburn, NY “Your team was excellent, knowledgeable and very professional. The work schedule was planned for 4 plus weeks and your team completed the work in just over 2 weeks. Their workmanship is excellent; the communication was very good; their services were well provided; we were very satisfied. We will recommend FLS to others and will use FLS in the future.” Dennis – Mechanicsburg, PA “Would definitely recommend to others. Very good system and people to work with.” Doug – Hagerstown, MD “Installer was very knowledgeable and work was performed efficiently” Eric – Oakdale, LA “SeaFlex did a good job at meeting our outage schedule. The Project Manager is very responsive. I am so pleased that SeaFlex was able to install this complex and custom system and that it works.” Dave – Seattle, WA “We] like doing business with Flexible Lifeline Systems. You’re a fair, competent, ‘tell it like it is’ company.” Dennis – San Diego, CA “Thanks – Let me add that this order was received immediately and I thank everyone at Flexible for all the support, information, and education that we have received over the years.” Roger – Phoenix, AZ “FLS has always completed our projects on time or ahead of schedule, even if we have to change things around on them. FLS has wonderful customer service and a fantastic product. The personnel are always on top of everything in a very timely matter. The knowledge of their employees is very beneficial to any company. The product works with ease. The best part is that its very user friendly. I would recommend their product and service to anyone.” Brian – Jane Lew, WV “FLS Installer was very professional, did very good work, impressed all parties involved and will be specifically requested for future projects.” Rick – Houston, TX “The contract expectation were fully met and we are very satisfied with the results of this project. The project was completed on time and we are really satisfied with the fall protection system install in our site. We will definitely consider FLS for any other project that may come up.” MEMC Pasadena “You guys are the standard, and the reasons are obvious.” Tony – Lebanon, IN “Wow! Three days ahead of schedule. Fabulous!! Thank you for being such a pleasure to work with. I have had nothing but positive experiences with all of the people at FLS during this process. Especially when there was confusion on our end…FLS was very patient. Thank you!!” Linda, CAS Group, Wyle, Inc. “You are great” William – Los Angeles, CA “Would absolutely recomend FLS! Great customer service” Marathon Oil Company “Mr. Anderson,
I write to you today with sincere gratitude and appreciation in regards to the level of support your team supplied on the recently installed systems on my job-site. We engineered, fabricated and installed the connection points of the lifeline systems completely wrong. Upon arrival of Flexible Lifeline Systems we were upside down and did not even know it. With guidance and patience your team assisted in getting it corrected. Not only were we able, as a team, to get it corrected, we also met the original schedule. The knowledge and professionalism of the installer smoothed every hurdle. A very special thank you goes to the creative thinking of your project manager, it was the difference between win or lose. Jamie, thank you.” Scott S., Senior Superintendent, Ziwa Corporation “(Training) class was thorough and very informative. Our folks got a sense of real accomplishment from being there.” David – Marietta , GA “The crew did a great job, were very professional and easy to work with. The project was completed exactly on time. FLS responded to my questions and comments in a very timely manner.” Target Corporation “We purchased three fall protection systems from your company last year. They were installed in truck unloading areas, a tank farm and our production area. I was extremely impressed with the professionalism, work ethic, and quality of work shown by your superintendent during the installation of these systems. The project manager also did a great job working with us on the design elements, budget constraints and installation schedule. Prior to selecting Flexible Lifeline for this project, I requested a site visit and quote from one of your competitors. A representative visited the site and found our tank farm installation to be particularly challenging. A little too challenging I suppose because that was my last successful communication with that supplier. Everyone from your company that visited our site also recognized this challenge, but the difference was Flexible Lifeline found a solution and safely installed it. My compliments to your people for a job well done.” Lonnie – Tyler, TX “Installation went Great ! P.J. and Justin were great to work with. If I’m involved in the next system we aquire, I’d like for these two to install them.” Doug C.
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